My first official week at my new job has been completed.
Overall, I think it went pretty well, which is a huge relief.
The training process was incredibly thorough, so there was a lot of information thrown at us in a relatively short period of time. Including myself, there were ten new hires for the Production Design Team, and everyone seems to get along great. There hasn’t been a large amount of time for mingling and really getting to know each other, but I do like everyone so far. I think we’ll be an incredibly strong team once we all get the hang of things.
The position seems to involve a lot more customer contact than I was expecting, but we’ve been given a lovely little booklet of phone scripts to work through for a variety of possible concerns. We haven’t had too much practice with that yet, but I think once there is actual back-and-forth dialogue with the customers, things should (hopefully) flow naturally. I have always been the kind of person to hate being on the phone, so I think this may provide my biggest challenge with the position. As much as I will probably dread making the first few calls, I am glad to get the experience and hopefully get over that phone-hatred that I’ve always had.
We’ve been told that this week is going to involve a lot of shadowing and one-on-one time with specific evaluators we’ve been assigned to. I’m thankful that my assigned evaluator is actually located in the building, as some of us will have to work with evaluators from satellite locations.
I’m anxious to see how this week will go, and I have a feeling we’re going to be thrust pretty quickly into doing things on our own. Since college, I honestly don’t think my brain has had to work this hard to actually learn and remember things. I understand most of the bits and pieces so far, but it’s just a matter of putting everything together in the expected process. That might be a bit tough, so we’ll have to see how that all goes. I’m just trying to keep my head up and stay positive, and not get too overwhelmed. We’re all in the same boat, and it’s to be expected.
It’s really incredible to think about how much has changed in one short week. I already feel like leaving my old job happened a really long time ago, which I find kind of funny. I spent so much of my life there, and I’m already barely looking back. I think that just goes to show that this was really a good change for me, and it truly was long overdue. This year really seems to be about forward progress, and I think a lot of that comes down to my mindset. It’s amazing what we can accomplish if we refuse to get caught up in the shitty parts of life and give up. I really hope that good things will start falling into place, as long as I keep myself open to it and take some chances.
I’ll be sure to keep updating on the new job, and once things settle down a bit and cash flow gets going again, I’m hopeful to start focusing a little more on designing and selling through Ruby July.
Hopefully this week goes as well as the last! I’ll post again soon! 🙂